Faculty: Lynne Bassis & Doug Noll
THE ART OF PEACEMAKING
BEYOND MEDIATION: DEALING WITH HARD CASES
This is a workshop for those who want to understand why those other mediations did not work
This dynamic, interactive workshop will give you new insights and tools for dealing with difficult cases, whether litigated or not. You will gain the theoretical and practical knowledge to accelerate your mediation and negotiation skills to the highest level.
TOPICS WILL INCLUDE:
• CRIP analysis
• The 5 stages of conflict escalation and how to de-escalate
• The 4 options for dealing with conflict and why 2 of them fail
• The peacemaking process—not your routine mediation, but the key to
unraveling complex disputes
• Injustice—the key to resolution
• Understanding the neuropsychology of conflict
• Emotions—making them work for you
• Developing conversational competence—it’s not what you think
• Caucus—using at your own risk!
• Marketing your peacemaking practice
For further information, please contact Lynne Bassis at Bassis Mediation Group.
Phone: 626.577-7807 Email: Lbassis@mediate.com
All web site content
copyright Lynne Bassis © 2003-2007
|
